Use historical insights to speed incident response

Reduce manual investigation by surfacing similar incident context to deliver more actionable insights.

Automate triage with BigPanda Advanced Insight

FAQ

How do you define similar incidents?

BigPanda calculates a similarity percentage score based on the affected entity, alert trigger, system topology, and incident extent to identify relevance. BigPanda Similar Incidents attaches the highest-scoring incidents to the active incidents with a concise AI-driven explanation of similarities for quick consumption by operators.

How does Similar Incidents use generative AI?

GenAI summaries enrich analysis with multisource change data, historical context, and multidimensional correlation to deliver relevant information in clear language. Historical insights help operators make informed decisions efficiently during triage. Using your unique topology and data, Similar Incidents supplies meaningful value in a fraction of the time of manual review.

How is BigPanda Similar Incidents unique?

BigPanda is the only platform that provides a centralized, comprehensive analysis of similar incident data, enriched with multisource historical context and multidimensional correlation. Using an AI-generated configuration coupled with customizable alert tags, BigPanda generates a similarity score and summary in clear, readable language.